01
Step
Reach out
Email or call with project context, sample type, and the question you're trying to answer.
Resources
Resources and Sample Submission
Use the resources below to route quote requests, sample-submission questions, pickup requests, and project details through the right BioChroma contact channel.
Request a Quote
Send project goals, sample type, requested testing, and any timing needs so BioChroma can route the discussion.
Email QuotesSubmit a Sample
Use the sample-submission guidance to prepare clear project context before sending materials.
Review Sample GuidanceRequest Pickup
For pickup support, contact the pickup route with sample count, location context, and requested timing.
Email PickupHow a project starts
A practical sequence from first contact to discussion.
BioChroma uses direct email and phone routing for initial sample, pickup, and quote discussions.
- 01
- 0202 Step
Scope confirmation
BioChroma reviews the request, confirms method approach, and discusses scope before sample arrival.
- 0303 Step
Sample handling
Submit samples or request pickup. Routing is handled through the sales and pickup contact channels.
- 0404 Step
Project review
Reporting and follow-up discussion stay tied to project context, method scope, and the question submitted.
Before you send
Make the sample context clear.
Better context helps BioChroma route the project, discuss the method approach, and identify sample-handling questions before materials are submitted.
- Contact BioChroma first when method, scope, or sample requirements are unclear.
- Prepare a concise product or sample description, including matrix and project context.
- Identify the requested testing or the practical question the project should answer.
- Share storage, handling, timing, pickup, or special-handling needs before sending samples.
Submit a Sample
Before sending samples, contact BioChroma with the sample type, testing question, and project objective so the right routing and handling expectations can be discussed.
Email sample questionsRequest Pickup
For pickup support, contact the pickup route with sample count, location context, requested timing, and any handling details that may affect coordination.
Email pickup supportRequest a Quote
Quote requests are easier to review when they include the product context, requested testing, timing needs, and whether the project is routine, development-stage, or investigation-related.
Email quotesSample context
What to include.
- Company and project contact information
- Sample type, matrix, and product context
- Requested testing or the question you are trying to answer
- Any relevant storage, handling, or timing considerations
- Whether the project is routine, development-stage, or investigation-related
- Known hazards or special handling needs, if applicable
Project timing
What to expect.
- Quote timing depends on project scope and information provided.
- Project timelines are confirmed after method, sample type, and testing needs are reviewed.
- Standard and project-specific turnaround options may be available.
- Pickup and sample-submission support are available through BioChroma's contact channels.
Forms and downloads
Static resources can be added when approved.
This site currently provides contact routing and sample-submission guidance only. Public downloadable forms can be added after the approved file set and hosting path are confirmed.
Sample-submission FAQ
Common routing questions.
These notes keep the resource workflow practical without adding a portal, form handler, or exact turnaround promises.
Is there a public submission portal?
No. This static V2 site uses direct email and phone routing for quote, pickup, and sample-submission questions.
Should samples be sent before a quote discussion?
When project requirements are unclear, contact BioChroma first so sample type, method needs, handling, and routing can be discussed.
Are project timelines listed on the website?
No exact timelines are promised here. Timing depends on sample type, method, project scope, scheduling, and the information provided.
Contact routing
Ready to discuss a project?
Share the sample type, project goal, and testing question so BioChroma can route the discussion.